Sometimes problems arise that cannot always be solved by the department, and then a contact with, for example, the faculty's director of studies or the doctoral student ombudsman can be helpful. It is important that problems are raised as early as possible to prevent the situation from deteriorating.
A doctoral student who experiences problems in their doctoral education should raise the issue with one of their supervisors. If the problem persists, or concerns supervision, the doctoral student can turn to the Director of Studies for doctoral education, the Head of Department, or other support functions such as HR.
It is also possible to seek independent support from, for example, the doctoral student ombudsperson, trade unions, or doctoral student councils.
The Head of department is responsible for all doctoral students at the department, covering both study-related matters and the working environment.
