Book your business trip

Last changed: 15 December 2022

This page contains information about booking business travel. All travel must be booked through the procured travel agency.

 

SLU has an agreement with the travel agency Stureplans Resor travel. SLU employees have access to their online booking system, Stureplans Online (Cytric). You can either book the trip yourself or use their personalised service. To log in, click the green button above. 

Read more information about travel and related agreements and travel guidelines. You can also read about travel advances and expenses

Important information

Update of security procedures

As part of SLU’s work with increasing security, we will be introducing personal security questions that you will need to answer when contacting our travel agency by phone. You can set up these questions in your user profile in the online booking system.

You will need to log on to your account and complete questions 1 and 2 in your user profile. Enter short questions and answers, then click save. Make sure to choose questions that are easy to remember and only you know the answer to.

You will be asked to answer these questions when you call Stureplans Online

Transition from previous travel agency to new travel agency

We are transitioning from our previous travel agency to Stureplans Resor. As a result, several staff such as new employees and those without their own invoice reference have not received an account. If you do not have an account but need to travel soon, read our frequently asked questions for more details.

To find out whether you have an account, log on to the staff web using your AD account and password and then try to log in to the Stureplans Online system. 

Contact the travel agency

Personalised service 

Travel should be booked using the online system

Telephone business travel: +46 8 6612500
Telephone, online support: +46 8 52257000
Telephone, groups and conferences: +46 8 6615800

Email, business travel: slu@stureplans.se
Email, online support: online@stureplans.se
Email, groups and conferences: konferensresor@stureplans.se
Email, finance/invoice: ekonomi@stureplans.se

Office hours (weekdays), business travel: 08:00–17:00
Office hours (weekdays), groups and conferences: 08:30–17:00
Out of hours service +46 8 6612500, select option 1 to be connected (or call the direct line on +46 770 456462) (additional fees charged).

Instructions for booking your business trip

  • An instruction video is available on SLU Play:
    Swedish version
    English version

  • You can download the Cytric Mobile App® for phones, tablets and smartwatches. Use the app to book trains, flights and hotels.
    iPhone and iPad users can download the Cytric Mobile App® app from the Apple Store and Android users can download the app from Google Play.

Traveller profile

You will need an updated traveller profile to be able to book trips. Your name, mobile number and email address will be added to your profile automatically but you will need to provide more information. The mobile number in the system must begin with its international dialling code (+46 for Sweden). We've had to add a made-up telephone number (+46700000000) to many profiles. Please update this to the correct mobile number so you will be able to receive information about your trip.

You can also register any bonus cards and personal preferences, which will simplify both the telephone and online booking process.

Your traveller profile is available on Stureplans Online. It is your responsibility to keep it up to date.

NB: make sure the name in your traveller profile matches your full name as written in your passport.

Reimbursement

Facts:

About business trips at SLU

About Stureplans Resor

  • Stureplans Resor is a privately owned travel agency based in Stockholm. It was founded in 1980.
  • Stureplans Resor is covered by the Travel Guarantee Act, meaning there is a guarantee with Kammarkollegiet that protects travellers. They are also a member of the Swedish Travel Agency Association (SRF) and are IATA accredited.
  • Statistics and passenger tracing information will be generated for travel booked via Stureplans Online.

Contact

For questions related to your travel, contact slu@stureplans.se

For questions related to your travel invoice, contact ekonomi@stureplans.se

For questions related to environment and climate compensation, contact miljo@slu.se

To make changes to your profile, contact resor@slu.se

If you need help with the online booking system, see the FAQ and the manual in the online system under Services.