Support Proceedo

Last changed: 21 August 2019

Manuals

First and foremost, read the information contained in the Proceedo manuals:

  • Manual for ordering in Proceedo
  • Manual for reviewing invoices in Proceedo
  • Manual for approval (authorising) in Proceedo

The manuals are available on the page Manuals and e-guides in Proceedo.

If your question is not answered in any of the manuals, please use the direct support.

 

Direct support

If your question concerns processing of orders or invoices in the system, first contact your financial administrator, second the following support channels.

You use different support adresses depending on your problem/question:

Requisitions/ordering

ehandel@slu.se

Supplier invoices and authorizations

proceedosupport@slu.se

System issues

System issues regarding "requisitions/ ordering" are sent ehandel@slu.se and system issues regarding invoice processing and authorizations are sent to proceedosupport@slu.se.

Page editor: jenny.kjellstrom@slu.se