Service Umeå

Last changed: 16 January 2020

Service Umeå manages joint service functions in Skogishuset and acts as important support to staff and students. For example, this involves goods reception and some local services. We can also help with services connected to research and teaching. In accordance with an agreement, Service Umeå also provides some services in Röbäcksdalen.

Our facility manager can answer general questions on what Service Umeå does, or refer you to a specific person.

The services provided by Service Umeå are divided into standard services for everyone in the building and additional services, specifically agreed services. You can also order extra services from the joint campus service organisation, if there are available resources and the service in question relates to a specific area of expertise. Service Umeå is part of the Division of Service, Security and Environment’s service operations.

Other parts of building services are managed by SLU-wide functions such as AV and IT support as well as those responsible for booking rooms. For issues relating to these areas, you can turn to a specific central function. See the contact details on the page in question.

Report incidents and requests for service:

If something has stopped working or if you need help, submit a report on the Fault report page.

If Akademiska Hus is responsible for rectifying the issue, Service Umeå will refer the matter. You will receive follow-up emails regarding your report. You can also view the matters where you are listed as the person who has made a report or other form of contact under Mina ärenden

Service Umeå staff:

Do you need to contact someone at Service Umeå? Presentations and a list of our staff can be found here.

Services included in the Service Umeå package are described in the respective boxes below (open with the plus sign):

Onsite services

Traditional campus management, including change of lightbulbs, smaller moving services, internal distribution of e.g. fruit, newspapers, papers, change of locks, etc.

Service category: Standard service

Gas management

Management and distribution of gas to users. General responsibility for gas.

Service category: Additional service

Goods management and internal transport

Reception in the current goods entrance and internal distribution within the service area related to the consignment in question. Collection station for outgoing special consignments for a forwarding agent.

Service category: Standard service

Waste management (sorted materials)

Emptying of environmental stations and waste vessels as well as removal of waste to rubbish rooms. Local cleaning services.

Service category: Standard service

Hazardous waste, including risk waste

Practical management in accordance with an agreement with the operation in question. However, the division/equivalent that produces the waste in question is responsible for documentation and following the law.

Service category: Standard service

Coffee services

Agreement management (leasing and service). Supplier contacts.
Consumption is added. Extra coffee services are invoiced.

Service category: Standard service

Kitchen services

In accordance with an agreed-upon and documented standard for the service area. This service has been classed as compulsory at the service areas VHC and Ull in Uppsala. Therefore, it must be considered a standard service.

Service category: Additional service

Page editor: ssm-webb@slu.se