Support during a crisis

• Always dial 112 in the event of an emergency
  Read more about the crisis/accident checklist.
  
  
• If you need crisis support or become aware of a potential crisis, begin by talking to your line manager.
  
  
• If you are unable to talk to your line manager, reach out to your health and safety representative, union representative or HR officer.
  
  
• The ‘my employment’ pages of the staff web contain information that may be useful in the event of a crisis, such as details about illness and returning to work, the work environment, and equal opportunities.

The portal for managers contains support, procedures and guidance in the event of a crisis. 

Please note that contacting SLU’s on-call crisis management team is not the same as calling 112. For immediate emergency assistance, call 112.

There are four crisis teams at SLU

• Alnarp crisis team
• Umeå crisis team
• Uppsala crisis team
• SLU’s strategic crisis team includes the following people:
  Vice-chancellor/deputy (chair and convenor)
  Deputy vice-chancellor
  Head of university administration
  Deans
  Head of communications

The crisis teams and/or their members can be reached by calling SLU’s on-call crisis management team on 020-67 68 00. You must always notify your immediate manager of an emergency.

An emergency operator will answer. Tell them what has happened and who or which crisis team you would like to talk to. They will then help you find the right person to contact. When contacting SLU’s on-call crisis management team, you must state who you are and how to reach you.

Checklist crisis management team (Swedish).

When should crisis management be activated and step in?

For obvious reasons, all possible scenarios cannot be listed here. The list below includes examples of when crisis management steps in:

• Sudden violent deaths at SLU, or which affect us as a public authority.
• Serious crime that affect individuals or our organisation.
• Major accidents (with/without personal injury) such as traffic accidents, fires, etc.
• Events that pose serious threats to individuals or our organisation.
• World events that may affect the university employees and students.
• Serious events that can cause serious damage to people’s trust in SLU, e.g. shortcomings in the exercise of official authority, in the environment/work environment or in IT and information systems and the management of such systems.

When does crisis management NOT step in?

Crisis management does not normally step in for situations such as the examples below, even though they can be considered serious to individuals and/or operations. Such events and incidents are handled within the regular organisation or operations with support from specialist functions such as the Division of Human Resources, the Division of Communication, SLU Security, etc.

• Employee matters such as conflicts, etc.
• Individual employees’ or students’ personal tragedies (deaths, illness, etc.).
• Other events or incidents that are limited or which can be handled with regular resources with support from specialist functions.