Fault reporting

Last changed: 05 April 2023

You can use this page to report problems with equipment on SLU’s premises, for example broken lighting, problems with access cards, lost property, damages, etc. You can also request help with services, such as temporary refurnishing, putting up shelves, extra cleaning, transport and similar. Click the relevant campus to see a list of the buildings for which you can report problems or submit service requests.

Please note that issues related to the environment, work environment or property/security must be reported via the IA system here >>

A new form for processing service requests was introduced on 1 September. Therefore, it is important that you read and understand the following before clicking ‘Send’.

Once you have accessed the form, read the information box to the right before completing the fields. Only submit one issue per request.

This is what the form looks like. Please note that to be able to submit your request, you must complete the fields marked *. Select ‘Gästinloggning’ if you are directed to a page that requires you to log in before you can access the form.

miniatyr_formulär.JPG

Alnarp

Buildings in Alnarp

You can report faults and submit service requests for buildings in Alnarp.

Urgent problems such as water leaks need to be reported directly to Akademiska Hus. Call them on 010 557 24 00. They can be reached around the clock.

Call 018 67 30 40 if you need to contact a security guard outside of standard working hours.

Umeå

Buildings in Umeå

You can report faults and submit service requests in person at Skogis. Please note that this does not apply to Röbäcksdalen or Umeå University.

Urgent problems such as water leaks need to be reported directly to Akademiska Hus. Call them on 010 557 24 00. They can be reached around the clock.

Call 090 786 30 40 if you need to contact a security guard outside of standard working hours.

Uppsala

Buildings in Ultuna

You can report faults and submit service requests for VHC, Ulls hus, the Teaching Building, Library and Inspektorn. Campus Ultuna also includes Loftet, Syltan, the sports hall and Ullbo House.

Urgent problems such as water leaks need to be reported directly to Akademiska Hus. Call them on 010 557 24 00. They can be reached around the clock.

Call 018 67 30 40 if you need to contact a security guard outside of standard working hours.

You will need the following information:

  • Campus (Ultuna, Alnarp, Umeå) and the name of the building
  • Cost centre (who will be covering any costs)
  • Floor level and room number (usually indicated on the doorframe)
  • Contact person’s name and telephone number for follow-up

Now you can continue to the form:

We will forward your service request to the relevant lessor or central function at SLU if needed.

Use the contact details below if you have any questions.
If you would like to report a fault or need help with something, use the reporting system as above. This will enable follow-up.