Contact
SLU IT-Servicedesk
E-mail: support@slu.se
Tel: 018-67 66 00
(+46-18-67 66 00 when calling from outside Sweden)
Open 08.00-16.00
Remember to always log in to Zoom with an AD account via Single Sign-On (SSO) when using Zoom. Type "slu-se" in the SSO box. Read more on the page Start using Zoom on how to log in.
This means that you may occasionally need to log in again, even if you have not actively logged out yourself. Login must always be done via Single Sign On (SSO) with AD name and password, either in the web portal or via the Zoom client / app.
At SLU, a regular check of user accounts in Zoom is carried out to manage accounts that are no longer used. Provided that you use your Zoom account more than every 90 days and log in to Zoom at these times, this check will not affect your account. If you take a break longer than 90 days, you will need to actively log in again to gain access to a full license.
It is important to check from time to time for any updates for the Zoom client. In the Zoom client on the computer, there is a menu that opens by clicking on the small profile picture in the upper right corner of the window. The menu has the option Check for Updates, which checks if there is any update to install.
https://support.zoom.us/hc/en-us/articles/201362233-Upgrade-update-to-the-latest-version
E-mail: support@slu.se
Tel: 018-67 66 00
(+46-18-67 66 00 when calling from outside Sweden)
Open 08.00-16.00