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Agreements with software vendors

In our agreements with software vendors such as, for example, Adobe and Microsoft, we need to know how many are using the various programs so that we are licensed correctly.  Even from an IT-security perspective, it is important that SLU has accurate information about which software is installed on the organisation's computer. 

In order to handle this, a special inventory program must be installed on all SLU-owned computers (Mac and PC). The inventory program we use since 2023 is called Xensam, which replaced the program Snow used previously. The program inventories the software which is installed on the computer and stores this information in a database managed by the IT department. 

This database is only accessible by a limited number of people who occupy roles of IT Director, Head of IT Support, License manager, and IT Security Officer.

The information provided to software vendors is only a summary of how many copies of a software installed on the computers.  No individual user can be identified in this information provided to vendors.

Published: 27 September 2022 - Page editor: support@slu.se

Contact IT department

  • IT-Support: 018-67 6600
  • IT-Servicedesk / Tele-support: Tone selection 1
  • Video conference/ AV-support: Tone selection 2
  • IT-support
  • support@slu.se

Visiting addresses IT department

  • Alnarp Sundsvägen 4
    234 56 Alnarp
  • Skara Gråbrödragatan 19
    532 23 Skara
  • Skinnskatteberg Herrgårdsvägen
    739 31 Skinnskatteberg
  • Umeå Skogsmarksgränd
    901 83 Umeå
  • Uppsala Ulls hus, Almas allé 8
    751 56 Uppsala