Reporting a fault is done to SLU´s IT Servicedesk, phone 018-676600 or e-mail firstname.lastname@example.org
The SLU Librarys can assist in reporting a fault.
Note - When reporting a fault state the following:
* The user ID
* The cell phone number
* The name of the copy printer
(see the label on the front of the machine)
* The time
* What the symptons are
For employees and visitors the SLU Libraries assists in reporting a fault.
If the quality of your printouts and copies ar not good you can hand them over to the IT Servicedesk. We have a printout guarantee so in most cases you will get your money back.
Call 018-676600 or send a mail to email@example.com
You can also get help with this by the SLU Libraries staff.