AI tools

Last changed: 28 March 2025

Here, you can find out more using ChatGPT and Copilot to streamline and improve your work tasks. This page offers practical examples, key advice about formulating efficient prompts and what you should think about to avoid common pitfalls. We also provide an overview of other AI tools that could be relevant to your work.

Read more about Copilot and ChatGPT and discover how to get the most out of them.

Using AI efficiently

To get the most out of AI, you need to provide clear and specific instructions known as prompts. These prompts steer the AI and lead to accurate results. You also need to be careful to avoid common pitfalls, such as overuse, security risks and inadequate quality. See AI as support, not a replacement; its results should always be scrutinised.

Common AI tools

AI opens up new opportunities for streamlining work, creating content and solving problems in innovative ways. On this page, we introduce some of the most common AI tools and explain what they are best suited to, so you can find the right support for your needs.

Prompting involves formulating clear instructions or questions for obtaining useful and relevant responses from AI models. When we communicate with AI such as ChatGPT, we use a prompt – the text or question we give to the model. This steers what it answers, and how.

Why is prompting important? An AI model does not automatically understand your context or the results you are looking for. So by creating good prompts, you can steer the model and receive more accurate, useful and coherent answers. Clear, specific prompts can help AI to understand exactly what you are looking for, whereas unclear prompts result in generalised or less useful responses.

In summary: a better prompt gives a better response.

More about prompts

Prompting basics

This works:

  • Provide context: ‘This is for a presentation to the company organisation...’
  • State the role: ‘You are an experienced UX designer that will...’
  • Specify the task: ‘Write a sales text for our new mobile app with focus on user friendliness’.
  • Define the format: ‘Create a bullet list with five main points...’
  • Choose the tone and specify the target audience: ‘The text needs to be formal, avoid technical language’.
  • You could also state the role first: ‘You are a UX designer...’ Experiment!

This doesn’t work:

  • ‘Help me with a text’ – too vague.
  • ‘Improve it’ – non-specific
  • ‘Write something good’ – lacks direction
  • ‘Fix this’ – no context.

Structure your prompt

  1. Context: [Describe the situation]
  2. Role: [Define AI’s role]
  3. Task: [Specify exactly what needs to be done]
  4. Format: [State preferred format]
  5. Tone: [State preferred tonality]
  6. Target audience: [Describe clearly].

About pitfalls

Common pitfalls to avoid when using AI tools

Overuse

  • Use AI for support, not as a substitute for independent thought.
  • Always reflect upon AI’s suggestions and use your discretion.
  • Double check AI's responses, especially if they will be used as a basis for decisions.

Security risks

  • AI tools may lack sufficient personal data protection, so be careful with what you share.
  • Indirect data may also be sensitive and should be protected.
  • Make sure that the results do not include anything potentially harmful.

Quality issues

  • AI can provide incorrect or biased answers, so use your discretion.
  • If possible, check the AI’s references and sources. You can also ask the AI to state sources.
  • Guarantee that AI's conclusions are reasonable and relevant in your context.

Common AI tools 

Text generation

  • ChatGPT
    • An AI model from OpenAI for conversation-based text generation. Can be used to answer questions, generate creative texts or provide problem-solving support.
  • Copilot (Microsoft 365)
  • Claude
    • An AI assistant from Anthropic specialising in generating text, analysing documents and providing user-friendly explanations. Perfect for complex questions and longer text editing.

Presentations

  • Canva
    • A user-friendly platform combining AI with design tools. It can generate graphics, presentations and marketing materials based on a user’s needs and style.

Translations

  • Grammarly
    • An AI-based tool for improving written communication. It identifies mistakes and provides suggestions relating to spelling, grammar and written tone.

Image generation

  • Dall-E
    • An AI model from OpenAI that generates images based on text descriptions. It can create unique illustrations, image concepts or adapted graphics.
  • Sora
    • An AI tool specialising in helping with [specify here if you have more information about Sora, such as its area of use and strengths].

Three common AI terms

Do you know the difference between traditional AI, machine learning and deep learning?
In this film, researcher, entrepreneur and TV profile Fredrik Löfgren gives a simple explanation of each term and how they are linked to each other.

Link to the film.

Contact

IT-support, SLU

Directsupport: 018-67 6600 option 1

E-mail: support@slu.se