New telecommunications service provider in December

Last changed: 10 July 2023

After procurement, Telenor has won to become the new provider of telephony at SLU. During the autumn, there is a project to make the transition as smooth as possible.

The transition to Telenor will take place on 5 December 2022

Information

  • New SIM cards will be sent out in good time before the transition with instructions on how to do the change.
  • Normally you will keep your phone number. There are a small number of special solutions where numbers may need to be changed. We will contact those concerned.
  • During the autumn, Telenor will build for better mobile coverage inside buildings. The coverage inside buildings will be 4G and 2G.
  • Certain subscriptions that are used for research purposes, e.g. tracking transmitters on moose, of course cannot be switched on a specific date. These will have to remain at Telia and be replaced later. If you have such subscriptions, send an email to support@slu.se as soon as possible.
  • All current mobile broadbands will be shut down and new ones will have to be ordered. If you want a mobile broadband that works after 5th of December, you must come in with an order to support@slu.se.

Before the transition to Telenor, tests of various functionality, coverage, etc. will be done in the project to ensure as smooth a transition as possible.

The project will continue to inform via the staff webb during the autumn.

Questions about the project can be sent to teleinbox@slu.se.