Service catalogue

Last changed: 01 September 2026

This is SLU’s service catalogue, which is comprised of the services SLU offers internally. It can be used as support for discussions with various recipients, and it is only for internal SLU users. Content is not static, but flexible, in order for it to be possible to adjust it according to SLU’s changing needs. That way, the university maintains a service level that supports research and education in the best way.

The university offers the following service categories: SLU-compulsory services, standard services, additional services and extra services. Funding for the various services varies. Some services are funded through internal allocation, i.e. university funding, some through local service funding and some through selling. The funding principle is listed in the description of each service category.

The Division of Estates and Facilities (FaS) is represented at SLU’s main sites, and is currently discussing the need for service areas, which can be a whole campus, a cluster of buildings or a single building. Discussions are being held between FaS, infrastructure councils (ISR), commissariat councils and building councils. The service scope for each service area is established through a documented service package.

If you have any questions about these services, see the contact details for each service area further down on the page.

SLU-compulsory services

This means services that are centrally funded if they are relevant to the site in question. Execution is often governed by laws, regulations, brand requirements, etc. Below are a few examples of such services.

More information regarding compulsory services

Department of services, security and environment

monitoring and security guards
fire safety
flags
managing obsolete computers
information security
chemicals management
crisis management
booking rooms
environmental management
staff security
mail management
risk management
perimeter protection
radiation safety
examination services
teaching services
switchboard.

Division of Real Estate Management

rent administration
room planning
outdoor environments
art management and administration.

Standard services

SLU’s main sites offer standard services. The facility managers (FM) compile compulsory services for everyone in a service area. Costs are divided in accordance with established keys.

Self-inspections

Self-inspections of fire and person safety (fire extinguishers, eyewash stations, first aid locations, automated external defibrillator, etc.).

Service category: Standard service

Hazardous waste, including risk waste

Practical management in accordance with an agreement with the operation in question. However, the division/equivalent that produces the waste in question is responsible for documentation and following the law.

Service category: Standard service

Goods management and internal transport

Reception in the current goods entrance and internal distribution within the service area related to the consignment in question. Collection station for outgoing special consignments for a forwarding agent.

Service category: Standard service

Coffee services

Agreement management (leasing and service). Supplier contacts.
Consumption is added. Extra coffee services are invoiced.

Service category: Standard service

Onsite services

Traditional campus management, including change of lightbulbs, smaller moving services, internal distribution of e.g. fruit, newspapers, papers, change of locks, etc.

Service category: Standard service

Access card management

Requests and distribution of physical office keys, if available, for internal staff as well as access card management, including authorisation for external contractors.

Service category: Standard service

Service coordination

First SSM contact regarding questions about agreed-upon service packages and other services. Coordination of orders, deliveries, operation and service calls relating to agreements, and guarantee issue management. Administration of internal cost allocation, when needed. Compliance with SLU standards, where they exist (e.g. indoor signs) as well as tenant adjustments (HGA).

Service category: Standard service

Waste management (sorted materials)

Emptying of environmental stations and waste vessels as well as removal of waste to rubbish rooms. Local cleaning services.

Service category: Standard service

Water stations in lunchrooms

Supplier contacts, agreements and issues relating to the water stations in the buildings’ lunchrooms, which are included in the agreed-upon service package.

Extra water stations outside lunchrooms are available as an additional service.

Service category: Standard service

Additional services

The facility manager (FM) compiles services used by few within a service area. Costs are divided between users (in accordance with a capital key agreement).

Central desk

Rounds, collection, dishes, autoclaving and delivery of various lab equipment and media. Service and supplier contact in relation to this equipment.