Umeå

Last changed: 26 March 2018

Report various types of matters – faults, service requests and environmental matters as well as improvement proposals.

Here you can report things that are not working properly, e.g. lighting, access, cleaning, goods, damage, etc. You can also request help with a service, e.g. moving furniture.

When needed errands will be forwarded to SLU centrally or to Akademiska Hus.

You can follow up matters (in Swedish) you have reported or for which you are contact person at Mina ärenden.

Since Septermber 2, 2019 you report non-conformities and suggest improvements concerning the environment in the new IA system. You report both non-conformities and improvement suggestions under the category "environment".

Facts:

Emergency situations, e.g. water leaks, should be reported directly to Akademiska Hus, phone  number 010-557 24 00, which is available 24 hours.

If you need to contact the security company outside regular work hours, call, ring 090-786 30 40.